Shipping policy

Shipping Policy

At K-Dream Skin, we are committed to delivering your order safely and efficiently. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 2–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Destinations

We currently ship to:

  • πŸ‡ΊπŸ‡Έ United States
  • πŸ‡²πŸ‡½ Mexico

At this time, we do not offer shipping to other international destinations.

Shipping Carriers

We ship orders using trusted carriers, including:

  • USPS
  • UPS
  • FedEx

The shipping carrier is selected based on the destination, package size, and the most efficient shipping option available.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and the selected shipping method.

Free Shipping (United States)

We offer FREE Standard Shipping on all U.S. orders of $80 USD or more (before taxes and after discounts, if applicable).

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

United States

  • Standard Shipping: 3–7 business days

Mexico

Delivery times vary depending on the destination and customs processing. Estimated delivery is typically 7–15 business days.

Please note that customs clearance may occasionally cause delays beyond our control.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us as soon as possible.

We will work directly with the shipping carrier to investigate the shipment.

If the carrier confirms that the package has been lost or delivered incorrectly, we will replace the order or provide an appropriate resolution.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

K-Dream Skin is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

K-Dream Skin

πŸ“§ kdreamskin.korean@gmail.com