K-Dream Skin Premium Korean & Japanese skincare. Authentic products, personalized dermocosmetic guidance, and shipping across the United States and Mexico.
At K-Dream Skin, we are committed to providing authentic Korean and Japanese skincare products along with exceptional customer service. Please review our Return & Refund Policy before placing your order.
We accept returns of unopened and unused products within 15 calendar days of the delivery date.
To be eligible for a return:
For hygiene and safety reasons, we cannot accept returns on skincare products that have been opened, used, tested, or altered.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 5 calendar days of delivery.
Please include:
We will carefully review your request and, if approved, provide a replacement or issue a full refund at no additional cost.
Once your returned item has been received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your financial institution.
Original shipping charges are non-refundable, except when the return is the result of our error or a damaged/defective item.
We currently do not offer direct product exchanges.
If you would like a different product, we recommend placing a new order after your return has been processed.
Customers are responsible for return shipping costs unless:
If you have any questions regarding returns or refunds, please contact us:
K-Dream Skin
📧 kdreamskin.korean@gmail.com